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HANCHOR Q&A Session 1

Hello everyone! In this episode we’ve collected questions you’ve sent us privately and compiled a summary. While we may not be able to answer everything, we’ll select the most common questions and provide illustrated explanations to help clarify your doubts!

Quick overview of this episode:
Q1. Can the CELL phone pouch be used with CINDER / SCORIA summit packs?
Q2. What’s the difference between the Surface and Surface Mesh chest packs?
Q3. Which backpack to choose for multi-day trips: MARL / TUFA / PUMICE?
Q4. How to place a hydration bladder.

Q1: Can the CELL phone pouch be used with CINDER / SCORIA summit packs?

Answer: Yes!

How to attach:

Open the expansion clips on the back of the CELL phone pouch (one top and one bottom).

Thread them through the small gaps on the SCORIA or CINDER shoulder straps and clip them closed.

* Make sure the clips are securely fastened.

* It’s recommended to position the pack’s chest strap between the two expansion clips.

Extra stability:
If you move at very fast speeds (“like the wind”), you can purchase detachable YKK MOLLE Buckle for extra security:

1. Fix the quick-release clip onto the strap on the back of the CELL phone pouch.

Thread the clip through the gap in the backpack shoulder strap and fasten.

Repeat for both top and bottom clips.

Q2: Difference between Surface and Surface Mesh chest packs

Surface: Two internal pockets inside the pack.

Surface Mesh: Two external mesh pockets outside, no internal pockets.

Additional feature: A third attachment point that passes through the backpack waist belt, keeping the chest pack snug and preventing wobbling.

Tip: If you already own a Surface chest pack but want the third-point attachment like the Mesh version, Hanchor offers an upgrade service.

Q3: Which backpack to choose for multi-day trips: MARL / TUFA / PUMICE?

If you need overnight capability and this is your first lightweight hiking backpack, the MARL backpack is recommended. With a capacity of 20L–51L, it’s suitable for a variety of trips.

The MARL features a Two-Track Ventilated Suspension System combined with detachable aluminum rods, providing sufficient support and a comfortable carrying experience. The pack’s fabric is made from premium XPAC material, offering high tear resistance and water repellency.

The detachable aluminum rods (1 horizontal + 2 vertical) can be bent to fit your body shape, further enhancing carrying comfort.

For detailed instructions, please refer to this article: Aluminum Stay Bending & Assembly Demonstration

In comparison, TUFA and PUMICE feature a more frameless Suspension System. Their main fabric is a double-ripstop 100D Nylon with PC coating, making the pack lighter when empty. The capacity and fabric differ from MARL, and the carrying feel is more pronounced, usually better suited for hikers who already have experience with ultralight packs (packing techniques, carrying habits, etc.), making them ideal for slightly more advanced users.

Q4: Hydration bladder placement

Most Hanchor outdoor backpacks have a hydration hook or strap near the top, close to the back:

Packs: MARBLE, MARL, TUFA, FROST, TUFF & Mini, FLINT, GARNET & Mini, CINDER, SCORIA (strap loops), Monsoon (with small aluminum hook).

Some packs have side openings for hydration tubes.

Some packs include internal pockets to hold the hydration bladder.

That’s all for this episode! We hope this answers your questions. If you have more, feel free to reach out via our customer service email or Facebook / Instergram. See you next time!